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FAQ Products

SHIPPING & RETURNS

+	How Long Will It Take To Get My Package?

You have 3 options:
A. UPS Ground standard - 7 Business Days - $10.00
B. UPS Second Day Air - 2 Business Days - $15.00
C. UPS Next Day Air - 1 Business Day - $30.00
Get Free 2 Business Days Delivery on orders over $299
Order cut-off time for Next Day Air is 1:00PM EST
Bhi Implants Ltd delivers its products from its US warehouse to make sure your order reach you as soon as possible

+	Can I return my order?

Yes, if for some reason, you are not satisfied from your order, you can send it back within 30 days from your order.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please send us an email at info@bh-implants.com and send your item to:

3120 Moon Station Rd NW, Kennesaw, GA 30144, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

ORDERS

+	How do I place an Order?

Bhi Implants is pleased to offer fast and secure online ordering.

Simply search for your product, choose the measurement from the dropdown menu, and click add to cart.

Create an eCommerce login to save your information for future purchases, or checkout as a guest.

Clicking on the ‘Proceed to Checkout’ button on the ‘Cart’ screen then takes you to a new screen where you will begin to fill out your details, beginning with the delivery and billing address.

Once you have chosen the delivery method and clicked on the ‘Complete Order’ button, you will be redirected to the PayPal payment page, where you can finalize your payment and transaction by logging in to your PayPal account, or as a guest using your credit card.

+	Do I need an account to place an order?

No. You can place your order without an account.

+	How Can I Cancel Or Change My Order?

The best way is to email us at info@bh-implants.com. Please explain in details your request and we will take care of your request and update you by email as well.

+	Do you offer discounts on bulk amounts?

Yes !

A. Ordering 10 items will give you 15% Discount.

B. Ordering 20 items will give you 20% Discount.

C. Ordering 30 items will give you 30% Discount.

For example, you can buy 15 Units of Shark Implants, and 15 Multi Unit abutments, thus, reaching 30% Discount !!!

+	What is the best cost effective way to buy with Bhi Implants?

Great Question !

By ordering at least 30 units, and a total order of minimum $299 US you will Gain 30% Discount on all of your order items and you will be entitled for Free shipping as well

PAYMENT INFORMATION

+	What Payment Methods Are Accepted

Your payment will be processed via PayPal.

You can pay with a PayPal account or with your Debit or Credit Card

TECHNICAL ASPECTS

+	Can i use your prosthetic parts with another implant system?

Yes. Bhi Implants have a standard internal hex connection. Therefore, you can use our prosthetic line of products with many other implant system in the market, such as: Zimmer® MIS® A.B. Dental® Alpha-Bio Tec® Adin® BioHorizons® Implant Direct®

+	Can i use my current surgical kit instead of buying yours?

Yes. As you know, It's always better to have the original company surgical kit. Nevertheless, if you have been working with a similar compatible implant company before, your previous surgical kit should be fine.

+	Which type of Titanium Bhi Implants are made of?

All of Bhi Implants are made of Titanium Ti-6AL-4V-ELI (Grade 23).

+	What kind of Surface Treatment do Bhi implants treated with?

Bhi Implants are treated with state of the art Surface Treatment Procedures. This treatment includes Sand-blasting, Acid etching and extensive cleaning (SLA). This treatment creates macro, micro and nano surface structures, enlarging the Bone to Implant Contact (BIC), thus promoting Osseointegration and early restoration.